Deliveries & Returns
We offer two delivery options: delivery to your address or delivery in one bulk shipment to your club leaders chosen address. Your club shop homepage will tell you which postage option has been chosen by your club leader. You can access your club shop homepage by searching for your team in the search bar.
Bulk delivery: Your order will be shipped directly to your club leader. Please liase with them directly to collect your order. You will not be charged any postage fees for this option. Even thought your order wll be sent to your club lead you will still need to enter a shipping address during checkout – your order will not ship here.
Individual shipping: Your order will be shipped directly to your inputted shipping address entered during checkout and you will be charged a postage fee. We ship orders either via Royal Mail or courier. If you are not in for delivery you will recieve a calling card. This is the customers responsibility to either collect from a depot or arrange a redelivery direclty with Royal Mail/courier. If your order is sent back to us a new redelivery fee will apply to re-send your order out to you. Pioneer Sports cannot be held responsible for incorrectly inputed shipping addresses or customers not collecting/re-delivering goods.
Unfortunately, due to all products being made to order we are unable to offer refunds or returns of goods. Please make sure you consult the size guide in each product description prior to purchasing.